Welcome To Kingsfold Medical Centre
Important Notice 4th January 2022
Due to the current high infection rate, the surgery is suffering from staff shortages, both clinical and non-clinical.
Please bear with us at this pressing time, we are trying our utmost to deal with everything in a timely manner, but this may unfortunately lead to some delays in treatment and our processes. We are striving to do our best.
Your patience is very much appreciated as, I’m sure you will understand, this is beyond our control.
Update on the COVID-19 booster programme (13th December 2021):
The NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.
All adults are eligible from Monday 13 December, and you will be able to book via the National Booking System from Wednesday 15 December.
Please do not contact the practice over any vaccination queries or try to book through the practice as this will stop patients with medical conditions being able to get through.
You can book your booster for 3 months from the date of second vaccine, and you can access the National Booking System to book the appointment from 2 months.
In terms of any planned appointments with Kingsfold Medical Centre, there are no changes at the current time, and everyone should attend your planned appointments as normal.
If we need to make any changes, we will contact you directly
Covid Restriction Update:
Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward.
From the 19th July 2021 nothing will change at the surgery – patients will need to still wear a face covering, socially distance and use hand sanitiser in the surgery and staff will continue to wear PPE.
We do understand the it can be frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the Covid vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can continue to try to protect our patients and staff.
In terms of opening up, for those patients who have had the need to be seen by a clinician, we have never ben shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, by email and by video), not counting vaccinating over 90% of the adult population twice in the last 6 months.
Kingsfold Medical Centre has come so far in trying to minimise the impact of Covid and we are sure you understand that we need to continue to keep the surgery as safe for ALL our patients and teams as we can.
We are open and continue to provide services as we have done throughout the pandemic. This means that for patients, their GP practice is open and providing GP services, with face to face appointments available to those who need them.
The threat of infection from COVID-19 still exists within our communities, and locally patients are being asked to continue to follow guidance in place and take the necessary precautions such as wearing face coverings and practicing good hygiene.
GP practice buildings are public buildings and as such must be kept covid-secure. We already have a process in place for managing entry into the premises to help minimise the risk of anybody spreading the virus. Please continue to follow this.
New ways of providing GP services have been introduced in order to maintain access to your GP practice team while protecting you, others and staff. Triage (making an assessment of your condition and prioritising care accordingly) is an important part of how GP practices work. This has always been in place but has been vitally important during the pandemic.
The majority of common conditions can be assessed and diagnosed by your Doctor by telephone or video consultation. They are experienced and skilled in doing this. Using technology like this will help to protect you, your family and loved ones - and GP practice staff from the potential risk of the virus. For many people, telephone and video consultations offer a more convenient way of speaking with a healthcare professional.
We have been busy throughout the pandemic continuing to provide support to patients as well as being an important part of the COVID-19 vaccine delivery programme. Patients are being reminded that staff are here to help and should be treated with kindness and respect.
Please note that as from the 1st June 2021, you will no longer be able to order prescriptions via telephone at the surgery.
This was put in place as a temporary measure due to the pandemic, but as we have now opened our front door again, we can now start looking at reverting back to original ordering methods.
You can order a repeat prescription via email, using one of the patient app’s such as myGP or the NHS app, or alternatively we will have a prescription box in reception for you to drop your repeat slip into.
Information from the Care Quality Commission
Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.
This widget provides a summary of the results of the latest checks carried out by the CQC.
We are now booking appointments for our flu clinics which are on the 22nd September, 23rd September, 25th September and 30th September (over 65's only) and 8th October, 14th October and 23rd October (under 64 yrs only)
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