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Statement of Purpose
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Call 111 - When it is less urgent than 999
Useful Resources

Complaints Procedure

We operate a practice based Complaints Procedure. If you need any help, advice or have any concerns about the day to day administration/staff working within the Medical Centre please contact reception in the first instance. Although every effort will be made to deal with your request on the same day, on occasions, it may be necessary for you to book an appointment.

If your complaint cannot be resolved by the practice, help and advice can be obtained by contacting:

NHS England
P.O. Box 16738
Redditch
B97 9PT

Tel: 0300 311 22 33 (Monday to Friday 8.00am – 6.00pm, excluding bank holidays)
Email: england.contactus@nhs.net

Your Neighbourhood Professionals. Just a Click Away! Private physiotherapist in Lancaster
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